Updated: January 2026

Ramli88 Privacy Policy – Personal Data Protection for Malaysian Members

At Ramli88, we understand that your privacy is more than a formality — it is a trust you place in us. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.

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DATA PROTECTION
Bank-Level Security
256-bit
SSL Encryption
0
Data Sold to Third Parties
24/7
Security Monitoring
PDPA
PDPA 2010 Compliance

1Introduction & Scope of This Privacy Policy

Ramli88 ("we", "the Platform", "Ramli88") respects the privacy of every individual who uses our platform. This Privacy Policy is drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects our commitment to handling your personal information with responsibility, transparency, and integrity.

This policy applies to all individuals who:

  • Browsing the Ramli88 website at ramli88.bet, even without registering an account.
  • Register and use a Ramli88 member account.
  • Using any Ramli88 service, including slots, Sports Betting, poker, roulette, or Live Casino.
  • Communicating with the Ramli88 customer support team through any channel.
  • Participate in Ramli88 promotions, lucky draws, or rewards programmes.
Important Note: By using the ramli88 platform, you confirm that you have read, understood and accepted the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and close your account.

2Types of Personal Information We Collect

Ramli88 collects the personal information necessary to deliver a safe, efficient, and responsible service. The following are the categories of data we collect:

Data Category Sample Information How It Is Collected
Personal Identity Full name, date of birth, MyKad number, gender, nationality Registration form, KYC process
Contact Information Email address, Malaysian phone number, residential address Registration, profile updates
Financial Data Bank account number, bank name, deposit & withdrawal history in MYR Financial transactions
Technical Data IP address, device type, web browser, operating system, time zone Automated system logs
Usage Data Game records, betting history, time spent online, page clicks In-platform activity
Communication Data Support chat records, emails sent to us Customer support interactions

We no collecting sensitive information such as biometric data, medical records, or religious beliefs. We also do not request information that is unrelated to the provision of our online betting services.

3Purpose & How We Use Your Data

Ramli88 only uses your personal data for legitimate and necessary purposes. The following are the primary purposes for data use:

  • Account Management: Create, verify, and manage your member account — including identity verification (KYC), VIP limit settings, and password management.
  • Service Delivery: Gives you access to all games on ramli88 — slots, Sports Betting for the Malaysia Super League and EPL, Poker, roulette and Live Casino.
  • Financial Processing: Process deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, as well as withdrawals to your Malaysian bank account.
  • Fraud Prevention: Detecting and investigating suspicious activity, bonus abuse, money laundering and violations of our terms of use.
  • Service Communications: Sending important notifications regarding your account, transactions, changes to our terms, and security matters.
  • Platform Improvements: Analyse usage patterns on an aggregated, anonymised basis to improve the user experience on Ramli88.
  • Legal Compliance: Meet Malaysian legal obligations, including reporting requirements to the relevant authorities.
Marketing: We will only send you marketing communications (promotions, bonus offers, new game updates) if you have given your consent. You may withdraw this consent at any time through the notification settings in your account.

4Data Storage & Security Measures

Ramli88 continuously invests in robust security infrastructure to keep your personal data protected at all times. The following are the key security measures we have in place:

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256-bit SSL Encryption
All data transmitted between your browser and ramli88's servers is encrypted using the same security standards adopted by Malaysian banks.
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Secure Data Centre
Data is stored in ISO 27001-certified data centres with 24/7 physical access controls, security cameras and intrusion detection systems.
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Internal Access Controls
Only staff who require access to perform their duties may view members' personal data. All access is logged and regularly audited.
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Regular Backups
Data is backed up daily and stored securely at a separate location to ensure continuous availability and disaster recovery.

Retention Period: Ramli88 retains active members' personal data for the duration of their active membership. Upon account closure, core data is kept for 7 years as required under Malaysian law for financial record-keeping and compliance purposes. Data that is no longer needed will be securely deleted using methods that ensure it cannot be recovered.

5Sharing Data with Third Parties

Ramli88 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. This is an unwavering commitment.

However, under certain limited circumstances, Ramli88 may need to share your personal data with the following parties:

  • Payment Processors: Payment service providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and Malaysian FPX banks (Maybank, CIMB, RHB, and others) to process your deposit and withdrawal transactions.
  • Game Providers: Game software providers such as Pragmatic Play, PG Soft, and Habanero receive only the minimum data required to generate and verify game outcomes. These providers are subject to strict confidentiality agreements.
  • Malaysian Authorities: Where required by Malaysian law, court order, or a legitimate request from a competent authority such as Bank Negara Malaysia, the Royal Malaysia Police (PDRM), or the Malaysian Anti-Corruption Commission (MACC).
  • Auditors & Professional Services: Account auditors, legal counsel, and technical consultants bound by robust confidentiality agreements.
Our Commitment: All third parties with whom we share data are required to sign strict data protection agreements and may only use that information for agreed purposes. ramli88 takes full responsibility for any breach committed by our sub-processors.

6Your Rights as a Data Subject

As a Ramli88 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal information:

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Right of Access
Request a copy of all personal data we hold about you.
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Right to Rectification
Correct any inaccurate or outdated information in your account.
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Right to Erasure
Request the deletion of your personal data (subject to legal obligations).
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Right to Object
Object to the processing of your data for direct marketing purposes.
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Right to Restriction
Request Ramli88 to restrict the processing of your data while a complaint is under investigation.
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Data Portability
Receive your data in a structured, machine-readable format.

To exercise any of the above rights, send a written request to our Privacy Officer at privacy@ramli88.bet with the subject line "PDPA Rights Request – [Account Number]". We will respond within 21 calendar days of receiving your request.

7Use of Cookies & Tracking Technologies

Ramli88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the ramli88 platform. Session cookies typically expire when you close your browser, while persistent cookies are stored for a maximum period of 24 months.

8Financial & Transaction Data Security

As ramli88 involves financial transactions in Malaysian Ringgit (MYR), we pay particular attention to protecting members' financial data.

  • Ramli88 no store full credit or debit card numbers. Where a card payment method is used, only a secure token issued by an authorised payment processor is retained.
  • All bank account and e-wallet details (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay) linked to your Ramli88 account are encrypted using AES-256 encryption before being stored.
  • Your transaction history is accessible only to you via the "Transaction History" section of your account, and to authorised Ramli88 staff solely for support or verification purposes.
  • Every withdrawal request goes through a two-step verification process, including email or SMS confirmation, before it is processed.
Phishing Warning: Ramli88 will never ask for your password, full bank card number, or PIN via email, phone, WhatsApp, or chat. If you receive such a request claiming to be from Ramli88, it is a fraudulent attempt. Report it immediately to privacy@ramli88.bet.

9Child Protection & Age Restrictions

Ramli88 does not provide services to individuals under the age of 18. We take this age restriction seriously and have implemented the following measures:

  • Mandatory age verification at registration using a Malaysian MyKad number.
  • Additional age verification during the KYC (identity verification) process for first-time withdrawals.
  • Immediate account closure if there is evidence that the account holder is under 18 years of age.

Ramli88 does not knowingly collect any personal information from individuals under the age of 18. If you suspect that someone under 18 has registered an account with Ramli88, please contact us immediately at support@ramli88.bet.

10Cross-Border Data Transfers

In certain circumstances, personal data of Ramli88 members may be processed or stored outside Malaysia — for example, by international game software providers or cloud infrastructure vendors. In all cases of cross-border data transfers:

  • Ramli88 ensures that a level of protection equivalent to Malaysia's PDPA is upheld in the recipient country.
  • Legally binding data processing agreements are signed with all parties involved.
  • Data transfers are carried out only to entities operating in jurisdictions recognised as having adequate data protection laws.

You may request further information about the safeguards in place for international data transfers by contacting our Privacy Officer.

11Amendments to This Privacy Policy

Ramli88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or the services we offer.

  • The "Updated" date at the top of this document will be revised each time an amendment is made.
  • Material amendments — particularly those affecting your rights or how we use your data — will be communicated to members via in-platform notifications or email at least 14 days before taking effect.
  • Continued use of the ramli88 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.

Previous versions of our Privacy Policy are archived and available upon request by emailing our Privacy Officer.

12Contact Our Privacy Officer

Ramli88 has appointed a Personal Data Protection Officer (PDPO) responsible for ensuring PDPA compliance and handling all privacy-related enquiries.

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Privacy Email
privacy@ramli88.bet
Response within 3 business days
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Live Chat
Within the Ramli88 platform
24 hours / 7 days a week
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Support Email
support@ramli88.bet
For general enquiries

When contacting us regarding privacy matters, please include your Ramli88 account number and a clear description of your request or complaint to help us process it promptly. All privacy complaints will be handled in strict confidence.

If you are not satisfied with our response, you have the right to lodge a formal complaint with Malaysia Department of Personal Data Protection or the relevant regulatory authority.

Why Your Privacy Is Safe with ramli88

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Malaysia PDPA Compliance

Ramli88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not merely meet the minimum legal requirements — we go beyond the standard to ensure your data is protected in the best way possible.

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No Data Selling, No Spam

This is our absolute commitment: Ramli88 members' personal data has never been, and will never be, sold to advertisers, marketing companies, or data brokers. Every marketing communication requires your explicit consent beforehand.

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Full Control in Your Hands

Through your ramli88 account settings, you can update your personal details, manage communication preferences, request a copy of your data, or submit a full account deletion request — all within minutes.

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Financial-Grade Security

256-bit SSL encryption, two-factor authentication, real-time fraud monitoring, and regular security audits ensure your account and financial information in MYR are protected against all cyber threats.

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Dedicated Privacy Officer

Ramli88 has a dedicated Personal Data Protection Officer (PDPO) appointed to oversee all aspects of data protection. You may contact them directly at privacy@ramli88.bet for any concerns.

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Full Transparency

We believe good privacy starts with transparency. This policy is written in plain, straightforward language — not confusing legal jargon — so you truly understand your rights and how we handle your data.

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Your Data Is Safe. Your Game Is Fun.

Ramli88 takes your privacy seriously — so you can focus on the fun without worrying about the safety of your personal data.

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